Call Centers of the Future

Transform AI into your top-performing agent

Smart Suggestions

Real time suggestions what the answers should be based on current policies

Don't settle for a basic chatbot - your customers deserve better. Get a fully stocked, AI-powered customer service automation platform that resolves more inquiries with the least amount of effort.

Automate all types of testing

Our platform automates all phases of testing, from unit testing to user acceptance and performance testing, with support for virtually any packaged, mobile, or custom application.

Smart Clarity

Changes the tone and voice of the agent to sound more adaptable to the region

Makes the tone of the conversation better in real time, like removing speaking accent

Resolve more phone calls with voice AI

Your customers are waiting — and they have been for some time — for the seamless experience only the platform can provide. Add intelligent phone automation using the same knowledge content in our easy-to-use platform.

Transform AI into your top-performing agent

Intelligently resolve customer inquiries with sophisticated, coachable AI that identifies what matters most, so you can focus on delivering extraordinary customer experiences

Just Smarty

the actual actual AI agents that answers questions in forms of chats, message or voice in terms of calls

Resolve more phone calls with voice AI

Your customers are waiting — and they have been for some time — for the seamless experience only the platform can provide. Add intelligent phone automation using the same knowledge content in our easy-to-use platform.

Transform AI into your top-performing agent

Intelligently resolve customer inquiries with sophisticated, coachable AI that identifies what matters most, so you can focus on delivering extraordinary customer experiences

Frequently Asked Questions

How does voice automation benefit my business?

Voice automation using our SMARTY Agent streamlines customer service, reduces call handling time, improves customer satisfaction, and cuts operational costs by providing accurate information quickly and efficiently.

Can SMARTY Agent integrate with our existing CRM or other systems?

Yes, SMARTY Agent can seamlessly integrate with your existing CRM and data sources to provide personalized and context-aware customer support.

How does SMARTY Agent handle multiple communication channels?

SMARTY Agent is designed to provide omnichannel support, handling voice calls, text messaging, web chat, and email, ensuring a consistent customer experience across all touchpoints.

What industries can benefit from SMARTY Agent services?

SMARTY Agent services are suitable for various industries, including telco, hospitality, retail, real estate, insurance, logistics, food and entertainment, medical, and automotive.

How do I train SMARTY Agent for my specific business needs?

You provide us with your Standard Operating Procedures (SOPs) and policies. We then train your SMARTY Agent using these materials and by observing your senior representatives in action.

How long does it take to implement SMARTY Agent in my business?

The implementation process typically takes between 2-6 weeks, depending on the complexity of your business requirements and integrations needed.

Is SMARTY Agent secure and compliant with data protection regulations?

Yes, our platform is SOC-2, PCI/DSS, HIPAA, and GDPR compliant, ensuring the security and confidentiality of your customer data.

Can SMARTY Agent understand and respond to complex customer queries?

Absolutely! SMARTY Agent is designed to comprehend and respond to complex questions, providing accurate answers, and engaging customers in a natural, conversational manner.

Can SMARTY Agent help reduce my customer support costs?

Yes, by deploying SMARTY Agent in your business, you can decrease your live agent workforce, boost productivity, and lower operating expenses, resulting in cost savings.

How do I know if SMARTY Agent is right for my business?

SMARTY Agent is suitable for businesses looking to enhance their customer support, streamline operations, and improve customer satisfaction. If you're unsure, we recommend exploring our use cases and assessing how SMARTY Agent aligns with your business needs.

Pricing

SMARTY Agent is designed to provide omnichannel support, handling voice calls, text messaging, web chat, and email, ensuring a consistent customer experience across all touchpoints.

$ 00.00

Pay as you consume that converts to perceived license

Your customers are waiting — and they have been for some time — for the seamless experience only the platform can provide. Add intelligent phone automation using the same knowledge content in our easy-to-use platform.

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Data

Continuously improve the customer experience by focusing on the areas with the biggest opportunity for improvement.

Privacy

Take on more complex cases than ever before with an AI agent that seamlessly weaves together knowledge of your company, products, and policies with codeless integrations to craft resolutions just as unique as the customer it's serving.

Compliance

Take on more complex cases than ever before with an AI agent that seamlessly weaves together knowledge of your company, products, and policies with codeless integrations to craft resolutions just as unique as the customer it's serving.

Governance

Take on more complex cases than ever before with an AI agent that seamlessly weaves together knowledge of your company, products, and policies with codeless integrations to craft resolutions just as unique as the customer it's serving.

Contact Us for Demo & Pricing

Our team is just a click away, ready to demonstrate our system, assist you with questions and  provide you with the information you need.

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